Information

Avoiding the Pitfalls

At IPenda we are well aware that the industry in which we trade has one of the worst reputations in business and with good reason.

Second only to Estate Agency, the industry is full of:

• Dissappearing Companies

• Aggressive Salespeople

• Incompetent Installers, and

• Worthless Guarantees

While we at IPenda endeavour to give our customers:

• Reliable Advice

• Quality Service

• Professional Installation

• An Independant Insurance Backed Warranty

We constantly hear tales of woe from our customers of their previous experiences with other, less scrupulous, (and sometimes large, well known) companies.

In this section we have collected together some useful tips on how to avoid being the victim of the worst elements of this industry, as well as links to services that will help you find a company that you can trust.

Spot the Rogue

From the FMB wesite, a useful list of things that may indicate that the builder/installing company that you are dealing with is not as reputable as they claim.

A comprehensive list of underhand sales tricks, traps and lies that you may encounter if you let a double glazing salesperson into your home.

If you have any related advice or experiences you wish to share with others,

please email them to us so that we can help others to avoid problems of this kind.

"I find it rather easy to portray a businessman. Being bland, rather cruel and incompetent comes naturally to me."

John Cleese